Insurance Automation for Frictionless Customer Experiences

Experience the transformation with Conversational AI


Automate upto 72% of insurance enquiries

Purplegrids platform allows you to design your bots in alignment with your ongoing insurance business requirements. It also helps you customize bot responses specific to the queries. Power digital self-service across impacted member channels with prebuilt insurance workflow automations that can get your started in minutes.

Insurance Quotes

A Policy Advisor chatbot can help your customers find the right insurance policy for them without having to call your customer service agent. It can collect all Customer details and provide them with a right quote.

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Claims Submission

A huge amount of time is wasted filling in lengthy claim forms, submitting documents and images. An Insurance Claims chatbot can significantly improve claims submission process for your customers.

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Policy Management

The Insurance Chatbot could help Retrieval of policy details and queries on policy, update policy details, ask questions about policy and coverage Ingest your companies documents to create a company knowledge base.

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Start accepting chatbot based payments for your insurance plans, the platform offers multiple payment options like Credit Cards, Apple Pay, Netbanking, and other modes of payments and also send receipts in email.

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Other Platform features

tickOpen up your brand to customers across platforms
tickBroadcast deals and promotions across platform
tickSend Smart Campaigns with Chatbots
tickLead Generation with Insightful routing
tickLive Audio & Video Chats
tickProcess payments thru Chatbot for your services

Get started with™ gives you everything you need to transforming patient experience with Conversational AI and reach your business goals.