Engage customers across channels
Our customers use conversational commerce on a variety of digital messaging channels including SMS, Facebook Messenger, WhatsApp, along with Web Bots on your brand's website.
Our customers use conversational commerce on a variety of digital messaging channels including SMS, Facebook Messenger, WhatsApp, along with Web Bots on your brand's website.
Explore all available features of Engagement Cloud, that are focused on helping business build successful engagements with customers.
Automatically engages with your customers 24X7 across all your channels.
Facebook, Twitter, Google Ads, Instagram, PinTrust, Facebook Market Place and ...30 more
View live conversation between Visitors and Virtual Agents and take over when necessary.
Instantly qualify your leads and immediately engage with your sales teams.
A simplified audio/video chat solution for engaging customers with just a simple click.
Allows you to interact with your customer’s web screen and share your screen real time.
Auto Assign visitors to your teams, and group your leads by categories .
Ingest your company’s knowledge sources and enable your bots to learn & respond to customer’s .
Interpret your customers Conversations, their emotions, monitor their CSR and metrics.
Quickly create Engagements for your Website, Ads, Campaigns etc with few clicks.
Link AI Agents to your Enagagements for handling automated queries from customers.
Deploy the Engagement with a click by copy paste engagement snippet code to your channels.
Create live engagements on your Website, Ads, Campaigns, Emails using smart bots that interacts 24X7 with your customers across web, social media, messaging platforms. Proactively enagage with visitors and convert their visits to leads.
Engagement Cloud providing conversational AI for Bots and Virtual agents thru machine learning, deep learning and rich conversational interfaces to engage customers thru rich interactions for a personalized and adaptive experience.
Create smart engagements on your Website, Ads, Campaigns, Emails using smart bots that interacts 24X7 with your customers across web, social media, messaging platforms. Proactively enagage with visitors and convert their visits to leads.
Gather events timeline, user information, and social profiles, know who you're talking to and what they are up to. Bot to Agent feature routes questions that cannot be answered by Bots to Agents, and provides them powerful tools like Audio/Video chat, Co-browsing and Screensharing to boost your customers experiences.
Choose your Solution to learn more.
Use PurpleCloud.ai for Lead generation, lead qualification and schedule appointments.
Sales Teams can use PurpleCloud.ai for Guided Sales and Automated Fulfilments
Automation processes could be integrated to bots for engagements across workflows.
Bring Live conversations to your Ads from any Ads platform with Conversational Landing Pages.
Use PurpleCloud.ai for Customer Support and PostSale Engagements to measure CSR.
PurpleCloud.ai gives you everything you need to manage all your engagements with your customers and reach your business goals.